There are three different types of work statements:

 Detailed work design/declaration: This document explains to the supplier how to do their work by defining the exact requirements necessary, which may include precise measurements, materials to be used, necessary tolerances or quality control requirements, among other specifications. With this type, you are the one who runs the risk of performance since you are asking a contractor to do business following your specific way of doing things.

Level of effort / Time and materials / Declaration of work on unit rates: this contract is used for almost any type of service. The time spent on work and the materials needed for the job are the highlights of this work statement.

Performance-based work statement: when no details are given on how to do the job, a performance-based SOW will be used. For many companies, this is the main preferred type of document.

SOW format

SOW formats differ from one sector to another. Regardless of the sector, some key areas of the SOW are common. The following are the areas commonly treated in an SOW:

  1. Scope of application

This section describes the technical work to be performed. If the system to be created is a software system, this section defines the hardware and software requirements as well as the exact work steps for the final system.

If something is "out of reach", these areas are also mentioned in a corresponding subtitle.

2nd digit

The place where the work is done is indicated in this section. This section also describes the hardware and software specifications. Here you will also find a description of human resources and how they work.

  1. Calendar

This defines the timeline assigned for the projects. Includes development time, warranty period and maintenance time. In addition to the calendar time, the days of the person (total effort) needed to complete the project are also noted.

  1. Delivery schedule

This section of the service description describes deliveries and delivery times.

  1. Standard

The internal or external standards are defined in this section. All deliveries and jobs must comply with the standards set out in this section of the document.

  1. Acceptance criteria

It represents the minimum requirements for accepting the final results. It also describes the criteria for acceptance.

sow definition business is the scope of work and work agreements. Therefore, all parties involved in the project must have a deep knowledge of the SOW of the project and adhere to it.


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